Have you wondered what criteria should be taken into account before making the best decision when hiring a security company?
It is the duty of users to evaluate the companies with which they execute or intend to enter into contracts in search of the solidity, experience and legality that these companies must possess to ensure the quality and support of their service best security guard service.
Selecting a good surveillance company is as important for your company as choosing the most profitable bank or the most solid insurer, for this reason Siete24 Ltda. Vigilancia y Seguridad, meets the ten main points that must be taken into account to qualify and hire an “excellent” private security and surveillance company, such as:
LEGISLATION
Knowing the legislation that governs the sector is the first step to exercising effective control over the administrative and operational procedures of the company. All laws, decrees and resolutions can be found and downloaded on the website of the Superintendency of Surveillance and Private Security.
THE OPERATING LICENSE
The Operating License is a concession and permission granted by the State so that one of its functions is carried out by a private entity that complies with all legal requirements and that ensures the protection of citizens under the same parameters and official policy.
The Operating License ensures that the company complies with regulations issued by the Superintendency of Surveillance and Private Security that regulates its administrative and operational acts for the benefit of workers and users. The number of renovations and expansions shows us the company’s compliance and respect for the laws and its social responsibility.
CERTIFICATE OF NO SANCTIONS
The Superintendency as a regulatory body can impose sanctions on companies that violate the legislation. Generally, these sanctions ban the sanctioned company from participating in public or state contracting processes for a significant period of time, sometimes even until the cancellation of the Operating License.
The three most frequent reasons for these sanctions are the violation of Decree 73 of 2003 (Setting a minimum rate for charging for private security services) and in general the disregard for any of the regulations that make up Decree 356 of 1994. (Private Surveillance and Security Statute); failure to comply with labor and social security obligations, an error in which countless companies with little experience in the market make, directly harming the well-being of the guard and his family; and failures in the provision of the service when an investigation has demonstrated negligence on the part of the company.
You must always demand the certificate of no sanctions and eliminate from competition companies that do not present it or that have been sanctioned during the last five years.
OTHER SERVICE MODALITIES
Human surveillance is just one link in the security chain. At any time, you will need to extend your security strategy and access other service modalities, such as the use of canine means (For attack modalities or search specialization), technological means (For the sale, installation and monitoring of equipment electronic CCTV, alarms and access) or escort services (for people or critical cargo).
For each of these services, the Superintendency issues a Modality License to companies that have been trained and that have met a series of requirements and logistical and infrastructure preparations to provide that service.
ABILITY TO PROVIDE SERVICES
A private security and surveillance company must have the capacity to provide advisory, consultancy and investigation services to its users at all times, whether for preventive situations such as risk and vulnerability analysis or in corrective situations such as investigations. in the event of an accident, which require highly trained personnel in the management of information and intelligence.
To carry out this task, companies must have a License granted by the Superintendency where they qualify the personnel in charge of these tasks according to studies, skills and experience to effectively carry out this task.
EXPERIENCE
Comprehensive security is a complicated chess game where each strategy is responsible for covering a potential risk side. Only people with experience and knowledge on the subject can ensure that chess is played properly.
ADMINISTRATIVE CRITERIA
It is decisive to evaluate the following aspects in the administrative part of the company:
– Financial stability , because depending on it, security is provided to the work of protection against the latent risk levels contained in the economic activity of companies.
– Organizational Balance , because it is required to maintain an equivalence between the size of the company to be protected and the size of the security company.
– Insurance coverage , because even if the best security measures and schemes are applied, the risk is permanent and the optimum of zero accidents can never be obtained, for which there must be protection for contracting companies based on accident coverage. by offering an insurance policy that offers sufficient support.
– Coverage , because security has no borders and the security company’s reaction capacity must be timely on site and at the time the client requires it.
– Reliability , because the implemented security schemes require discreet and ostentatious handling in order to discourage risk-generating elements.
– Require the presentation of documents such as comparative financial statements for the last two years .
– Finally, a single guarantee policy must be required for the contract that covers its compliance , the payment of fines and other sanctions that may be imposed, the payment of salaries, social benefits and labor compensation. In addition, the company must have a non-contractual civil liability policy that covers the improper use of firearms. When the type of service includes the use of canine means, the company must present an additional non-contractual civil liability policy that covers potential damages that may be generated by abnormal behavior of the dog.
OPERATIONAL CRITERIA
Evaluate the following aspects from an operational point of view before making any determination regarding security investment:
Capacity and robustness of the Operations Department and capacity of the management staff that comprises it in terms of: training, experience, knowledge, professionalism, reaction capacity, etc.
Adaptability to permanent change in security schemes and concepts, with staff with open minds and permanent training and retraining processes.
Selection and training of operational personnel governed by criteria of: professionalism, ongoing training, development of a high sense of belonging, proactive behaviors, integral development of the self and fair remuneration.
QUALITY CERTIFICATIONS
Companies that are certified in quality, environmental, occupational health, BASC, etc. standards. by any of the authorized entities.
SUPERVISION
As a fundamental piece of any security strategy, supervision must be made up of the company’s own motorized group and must essentially be affiliated with the NATIONAL POLICE SUPPORT NETWORK. Both supervision schemes work together and guarantee a timely reaction to any type of eventuality that may arise during the provision of the service.